Posting: Curling Consultant

Locations: Retail stores at Calgary, London, Mississauga, Ottawa & Scarborough

Employment Type: Seasonal Part-time

Term: Late-August 2026 to Early-April 2027

Reports To: Store Manager

Pay: $20 / hour

Hours: Part-time – varying shifts including weekends and peak holiday periods

Position Summary

The Goldline Curling Consultant is the welcoming face of our retail store, providing knowledgeable, friendly, and helpful service to our athletes and enthusiasts. Curling Consultants assist customers in selecting equipment and apparel, explain product features, handle transactions accurately, and contribute to an outstanding in-store experience. You must be comfortable with a fast-paced, high-volume environment during the peak season, as well as the ability to stay proactive and maintain store standards during the quieter periods later in the season.

This is a seasonal, part-time role perfect for a curler who wants to stay connected to the local curling community, share their knowledge of the sport, and work with a small, close-knit team in a friendly environment.

Key Responsibilities

Customer Service & Product Guidance

  • Greet customers warmly and foster a welcoming, inclusive community environment.
  • Attentive to the diverse needs, backgrounds, and abilities of customers, with a commitment to fostering an inclusive and welcoming curling community.
  • Listen to customer needs and provide personalized recommendations on curling brooms, shoes, apparel, and accessories.
  • Share authentic knowledge of the sport to help both beginners and experienced curlers find the right gear.
  • Handle customer questions and inquiries politely and professionally.

Store Operations & Point of Sale

  • Process transactions accurately using our point-of-sale (POS) system, handling cash and card payments securely.
  • Open and close the retail floor according to established store procedures.
  • Assist with inventory tasks, including unboxing, pricing, tagging, and organizing incoming merchandise.
  • Monitor stock levels on the sales floor and replenish shelves as items sell.

Teamwork & Maintenance

    • Maintain clean, organized, and visually appealing product displays.
    • Complete light cleaning duties (sweeping, dusting, tidying) to keep the store safe and inviting.
    • Collaborate closely with the Store Manager and teammates to ensure smooth daily operations, especially during peak seasons and busy holiday rushes

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Qualifications & Requirements

  • Education: Completion of secondary school preferred. Equivalent experience will be considered.

Core Experience & Knowledge

  • Curling Familiarity: Active participation in or deep knowledge of curling, its culture, and basic equipment terminology is essential.
  • Customer Service: Previous experience in retail, customer service, or a community-facing role is a strong asset.

Skills & Abilities

  • Friendly, approachable communication style with customers and teammates.
  • Able to stay organized and focused during busy periods, including attention to detail, multitasking and managing interruptions.
  • Attentive to the diverse needs, backgrounds, and abilities of customers, with a commitment to fostering an inclusive and welcoming curling community.
  • Willingness to learn about new products and share product knowledge with customers.
  • Good communication skills in English are required (additional languages are an asset).
  • Basic mathematical and cash-handling accuracy for point-of-sale transactions.
  • Basic comfort with technology (willingness to learn our simple checkout and inventory software).
  • Demonstrated ability to take initiative, assist teammates, and help keep the store tidy and organized.
  • Ability to work independently on standard tasks and cooperate seamlessly within a small team.

Physical Demands & Schedule

  • Comfort with standard retail physical demands, including standing for extended periods, moving about the store, and light lifting (e.g., boxes of apparel or brooms).
  • Flexibility to work shifts that align with the curling season, including weekends and peak periods (September rush and December holidays).

Why You’ll Love Working With Us

A friendly, community-focused working environment surrounded by a team of like-minded curling enthusiasts! Flexible hours where our team works hard during the winter season, and enjoys the summers off!

Our Commitment to a Diverse Team

Goldline is committed to building a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute fully.

We welcome and encourage applications from all qualified candidates, particularly those from equity-deserving groups, including women, Indigenous peoples, racialized persons, persons with disabilities, persons of diverse religious and faith backgrounds, and members of the 2SLGBTQIA+ community.

Accommodations are available throughout the recruitment process upon request.

How to Apply

Interested applicants are encouraged to submit a cover letter and resume to to jobs@goldlinecurling.com. Applications will be reviewed on an ongoing basis until the position is filled; however, priority consideration will be given to those that are received by June 15, 2026.